Behind the Blackboard! Back Button Missing on the Last Page of Enterprise Surveys - Behind the Blackboard Skip Navigation
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Back Button Missing on the Last Page of Enterprise Surveys

Date Published: Mar 26,2024


CategoryPlanned First Fix Release:Future Reference; Product:Course Tools; Version:Learn 9.1 3900.84.0,Learn 9.1 3900.86.0,Learn 9.1 3900.89.0,Learn 9.1 3900.91.0,SaaS
Article No.: 000078478
Product:
Blackboard Learn
Release:
9.1;SaaS
Service Pack(s):
Learn 9.1 3900.84.0, Learn 9.1 3900.86.0, Learn 9.1 3900.89.0, Learn 9.1 3900.91.0, SaaS
Description:
For Enterprise Surveys with multiple pages, the back button is missing on the last page and its absence prevents users from returning to previous questions.
Steps to Repeat:
  1. Log into Blackboard Learn as an administrator
  2. Create an Original View course
  3. Add an instructor 
  4. Add a student 
  5. Create an Enterprise Survey
  6. Add three questions separated by a page break
  7. Send the survey to the student
  8. Log in as the student and open the survey
  9. Answer the questions moving to the remaining question


Observed Behavior
​​​​​​​The last page is missing a back button.


Expected Behavior:
A back button is available to return to previous questions.

 





Target Release:

Future Reference







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