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Instructors Posting Announcements Receive Duplicate Emails When Selecting Option To Send Immediately

Date Published: Mar 28,2024


CategoryPlanned First Fix Release:Future Reference; Product:Communication Tools; Version:Learn 9.1 3900.82.0,Learn 9.1 3900.84.0,Learn 9.1 3900.86.0,Learn 9.1 3900.89.0,Learn 9.1 3900.91.0,SaaS
Article No.: 000078497
Product:
Learn
Release:
9.1;SaaS
Service Pack(s):
Learn 9.1 3900.82.0, Learn 9.1 3900.84.0, Learn 9.1 3900.86.0, Learn 9.1 3900.89.0, Learn 9.1 3900.91.0, SaaS
Description:
Instructors who are trying to Post Announcements are receiving duplicate emails when they are selecting the option to send immediately.
Steps to Repeat:
  1. Log into Blackboard Learn as an Administrator
  2. Access an Original course
  3. Create an announcement and
  4. Select the Email box and select Send

Observed Behavior: Observe in Microsoft Outlook that a duplicate announcement is received.
Expected Behavior: No duplicate emails.

 





Target Release:

Future Reference







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