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Discrepancy in Missing Submission Count Between Instructor and Administrator Views in Gradebook

Date Published: Mar 28,2024


CategoryPlanned First Fix Release:Future Reference; Product:Content Management,Course Tools,Grade Center; Version:Ultra
Article No.: 000078534
Product:
Blackboard Learn
Release:
SaaS
Service Pack(s):
Ultra
Description:
Missing submissions are counted differently when viewed as an Instructor compared to an Administrator.
Steps to Repeat:
  1. Log into Blackboard Learn Ultra Experience as an administrator
  2. Navigate to System Admin > Courses > Access a course or create a new course
  3. For example, enroll 12 users into the course
  4. Create a Test in the course
  5. Let 9 students attempt the test out of the 12 students 
  6. Now mark two of the students out of the 9 who attempted the test as Unavailable in the course
  7. Now check the Gradebook and observe the submission count for the test created at step 4
  8. Observed: The submission count says "3 missing | 7 of 10 submitted".
  9. Now login as the Instructor and open the course
  10. Navigate to the Gradebook and check the tests submissions
Observed Behavior:
The submission count says "1 missing | 9 of 10 submitted".

Expected Behavior:
The submission count says "3 missing | 7 of 10 submitted".





Target Release:

Future Reference






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